It’s Monday afternoon and we just got back from NAHBS and it’s good to be home. We had no bad weather to get in our way but I think the folks going east might have a hard time.
I was reading some stuff on the forums about the show and wanted to toss in my opinion on the show and share a bit of behind the scenes stuff. First off it was the best NAHBS that I’ve done. The venue was fantastic, the hotel close and comfortable and plenty of places to eat within a few blocks walk. In a word – perfect. People seemed to come from everywhere and despite the gloomy economic news it seemed like they came to buy. Last year we might have had more folks walk through the doors but it seemed that this year more came in the mood and position to buy……… and frankly for us builders that’s a big deal.
Most all the stuff I’ve seen online about the show has naturally been from the consumer perspective, as one would expect. I thought I might give you a small taste of what it’s like to be on the other side of the fence as someone who is showing their goods.
Since we flew to the show this year Carl and I had all our stuff waiting for us when we got to the convention center. This is a rare treat compared to lugging it all around trying to find the venue and the shortest way from the loading dock to the booth. It went something like this.
Thursday – Summer camp begins
Our plane landed on time at about 1:00 in the afternoon and we grabbed a cab from the airport to the host hotel. The driver seemed to be more than a bit far sighted as he’d stay on the gas right to the last possible moment and then stand on the brakes to keep us from hitting the car in front of us. 20 minutes and $35 later we were at the hotel. Called Carl and arranged to meet him in the lobby and then went over to find all our boxes stacked neatly in the booth. Very cool. We set up slowly and carefully and had the whole thing up and ready in a few hours. Now we had a pile of 15 big boxes to store somewhere. No problem - the guys can take them for us and bring them back on Sunday evening. They take them away and present us with a $400 bill to move our boxes. Not cool. After some mild panic show director Don Walker got it straightened out and we (and everyone else) didn’t have to pay. I don’t really like $400 surprises much. While we’re setting up there is a constant buzz of forklifts and ripping tape around us as everyone sets up. It’s a very hectic and nervous scene and it tires you out just being there.
Everywhere we go we of course run into other builders……… the IF guys in the elevator, Henry James walking down the street, Mike DeSalvo in the lobby. It’s really fun stuff
Back to the room for a quick shower and Karin and I made plans with friends Richie Sachs and the lovely Deb for dinner. Good conversation and an early evening.
So far so good.
Friday – Show time
There is a “mandatory” meeting at 8:15 am and after a not so good night of sleep in a strange bed I’m there. It seems as if maybe the message didn’t get out to every one as there were only about 25 exhibitors at the meeting. Fun to see some of the worlds top builders holding a coffee trying to get rid of their bed-head while trying to wake up before anything important happens. Friday morning has a “press and industry” time from 9-11:00 and I talk with a few press folks who are also sleepy and a few industry folks. It seems like “industry” means you know a guy who used to work at a shop a long time ago but they are nice folks and it’s all good. At some point I get pulled away to go have official photos taken of me with a bike and it’s cool and dark in the HUGE room they are using for photos. It’s fun the see the cool camera gear and watch a pro work. Back in the hall everyone is polishing bikes and straightening T-shirts on their tables and it’s nice and quiet. But not for long. At 11:00 the doors open and there is a steady stream of folks coming in. Not a big wave thank goodness, but a steady stream. I have a few folks walk straight to me, introduce themselves and plunk down a deposit. It’s cool that they wanted to give it to me in person instead of mailing it.
Friday was busy all day. I hear later that more came through the gates than last year in Portland. So much for “no one will come to a show in the mid-west in winter”. There are lots of good people asking good questions. Little to no time for lunch but Karin brings me some food and I steal away for 10 minutes to eat it, use the rest room and get some water and then back at it. The show closes at 6:00 pm and I’ve talked more in one day than I have any day since last years show. My back is toast and my feet not much better but it was a very good day.
Karin and I have a quick bite to eat and it’s back to the room. We pass by the bar in the lobby and it looks like not everyone is taking it easy tonight as there are plenty of beer fueled conversations going on. Looks like fun but I need to save my voice, which is on the edge as it is.
Saturday – The Big Day
Saturday is the biggest day usually and this one does not disappoint. They were lined up in the aisles 4-5 deep at times and I feel bad that I can’t talk to everyone who wants a bit of my time. Most booths are seeing the same thing; a few sad ones are not. I’m now in the groove and feeling energetic and really having fun. My booth mate Carl and I are all but 15’ apart we don’t have a chance to even say hello to each other until the end of the day. Did I mention it was busy? Ben Serotta stops by to catch up for a few minutes early in the day and people are taking our picture together. It’s cool but feels a bit strange. Ben looks well and was excited to be at the show. Sadly everyone is so busy I don’t see him again after this.
At the end of the day they turn the lights off to let you know it’s time to go away. The Serotta forum dinner gathered up and about 40 of us made our way to dinner and our local host Mike steered us well and we had room for all of us and good food and beer. I got to sit next to Curt Goodrich who I’d never met before this show. It was good to get to know him and the documentary filmmaker across the table. Very cool folks one and all. Lots of stories told and questions asked and it was fun to put a face to the screen name. FWIW Bumble Bee Dave does not were zebra stripes all the time.
We call it a fairly early night as Karin’s stuffy nose turned into a real cold. On the way through the hotel we stumble across the “secret party” which I think was organized by the folks at Indy Fab. I hung out for a bit and talked with old friend Kelly Bedford but then went back to the room for a bit a bit of reading before bed.
At this point of the show it’s hard to remember what day it is and how long we’ve been there and it’s a total immersion type thing. Turning on the radio in out room and listening to NPR is a wake up call that life indeed goes on outside the show.
Sunday – Winding down
I oversleep and wake up with Carl ringing the room phone wondering why I’m not at a breakfast meeting for The Framebuilders’ Collective. I quickly pull on some clothes and run to the restaurant and we have a good meeting and get things checked off the list. We don’t have the chance to meet but once a year at the show so we need to make the most our time.
The show opens earlier today and everyone has that deer in the headlights look. Unlike previous years I actually have more energy today. Polish the bikes, get the shirts out, a fresh stack of business cards and get a fresh bottle of water before the doors open. It’s become a routine and almost feels “normal”. It’s slower today, which gives me time to make the rounds and look at some bikes. We get precious little time to do this really. I think I saw about ½ the show at best. There is just no time to get it done. I walked to the Campy booth first thing in the AM to talk with them about the new gear and they had packed up and gone home. I guess they had something better to do – not cool.
This day is much like the previous two but easier as we are in the groove and it’s a bit slower. I talk and shake hands and do my best to remember names. I also have a pretty steady stream of new builders that want my thoughts on business and tooling and they are for the most part respectful of my time knowing that my first priority needs to be taking care of my customers but a few feel the show is some kind of job fair set up for them and that they are entitled to my time and thoughts while paying customers wait. I see a few of them going booth to booth to get their free advice. I really like helping however I can but their not caring that I have customers waiting to talk with me makes me feel awkward about having to brush them off so I can pay attention to others. I can’t stand being put into that position. Cool that they are excited but not cool that they can be so rude.
The day goes very quickly and it’s soon awards time. The awards come and go and it’s now time to get our boxes and pack our stuff up to be shipped home. If set up is hectic teardown is doubly so. Forklifts and tape guns and packing material everywhere. One needs to move slowly to not damage the show bikes and it takes real restraint. The room is buzzing with folks trying to beat the teardown deadline. Bill from Serotta keeps coming to my booth to barrow pliers – running back and forth each time. We get it all done in a reasonable time and head back to the room for 20 minutes of lounging before a bunch of us head to a brewpub for dinner. So-so food but great company makes it a fun evening. Telling old stories and talking business mixed seamlessly. The Strongs, Sachs, Mike DeSalvo, Joe Bell, Nick Crumpton, Jim Mewkill, the two Erics and Karin and I all have a good time. The lovely Deb makes sure we sit boy-girl-boy at the table and not next to our spouse so we have lively conversation.
We head back to the hotel and decide to have a nightcap in the bar. As much as we all want to be home we don’t want the weekend to end and have to wait another year to see some of these good people. A drink and good conversation and then just as quickly as it started summer camp is over and the traveling circus is over.
Off to bed and up early to catch our flight and we are home Monday afternoon.
Monday – back home
Back home now and trying to get back into the routine. Lots of emails and calls to return over the next few days and then when the bikes get back to me from the show lots of packing and shipping to do.
It was a great show. The best ever as far as I’m concerned. It was a perfect location and I’m glad Don took the risk of having it in Indy. I look forward to next years show and hope it’s in a new spot to make it accessible to different folks. I’ll go wherever it is. In a few weeks I’ll get an email from the show asking me to sign up for next year and all the planning will start over and go on for the next 11 months.
I hope you all can make it to next year’s event. It’s a special time and while the bikes are cool it’s the people that make it an even to not miss.
See you there.
Dave
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Kirk Booth photo
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JK Cross show bike seat cluster